01Introduction
At Swellset LLC ("Swellset," "we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors and users ("you" or "your") of our website located at swellset.ai and any related services we provide (collectively, the "Services").
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
Swellset LLC is registered in the State of California. This policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
02Information we collect
We may collect the following categories of personal information:
Information you provide directly
- Contact information such as your name, email address, phone number, and company name when you fill out a form, request a consultation, or contact us directly.
- Account information if you create an account with us, including username and password.
- Communications including messages, feedback, or inquiries you send to us.
Payment information
If you purchase services through our website, we (or a third-party payment processor acting on our behalf) may collect billing information such as your name, billing address, and payment card details. We do not store full payment card numbers on our servers. Payment processing is handled by trusted third-party processors who maintain their own security standards.
Information collected automatically
- Usage data such as pages visited, time spent on pages, links clicked, and referring URLs.
- Device and technical data such as IP address, browser type, operating system, and device identifiers.
- Cookies and similar tracking technologies as described in Section 6 below.
Information from third parties
We may receive information about you from third-party platforms, analytics providers, or business partners in connection with the Services we provide.
03How we use your information
We use the information we collect for purposes including:
- Providing, operating, and improving our Services
- Processing transactions and sending related communications (receipts, invoices, confirmations)
- Responding to your inquiries, questions, or support requests
- Sending marketing communications, updates, and promotional content (where you have opted in or where permitted by law)
- Analyzing usage patterns to improve our website and Service offerings
- Complying with legal obligations and enforcing our Terms of Service
- Protecting the security and integrity of our Services
04How we share your information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers and vendors: We may share information with third parties who perform services on our behalf, such as payment processors, email platforms, analytics providers, and hosting services. These parties are contractually obligated to protect your information and may only use it as directed by us.
- Business transfers: If Swellset LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal compliance: We may disclose your information if required to do so by law or in response to valid legal requests (such as a subpoena or court order).
- Protection of rights: We may disclose information to protect the rights, property, or safety of Swellset LLC, our users, or the public.
05Children's privacy
Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at the address listed in Section 10.
06Cookies and tracking technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze traffic, and understand how visitors interact with our Services.
You may control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our Services.
We may use third-party analytics tools (such as Google Analytics) that collect information about your use of the Services. These third parties have their own privacy policies governing the use of that information.
07Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
08Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
09Your California privacy rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the CCPA and CPRA:
- Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, as well as how it is used and disclosed.
- Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, please contact us using the information in Section 10. We will respond within the timeframes required by applicable law (generally 45 days).
10Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Swellset LLC
Email: privacy@swellset.ai
Website: swellset.ai
State of Registration: California, USA
11Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.